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Retail
FCS delivers retail innovation through simplicity. The retail sector continues to undergo enormous change, creating many challenges and opportunities. Cost cutting and a cautious approach to growth, price wars and the instability created by industry consolidation will create uncertainty before a new growth phase is achieved. To succeed, retailers must be agile, in order to cater to the needs of culturally and demographically diverse populations while creating a differentiated value proposition. FCS helps clients to manage the challenge of improved customer service, channel complexity and introducing new technology, while reducing costs and prices. Some areas where we provide specific domain based solutions that bring business benefit are in:
  • Collaborative Commerce
  • GDS
  • Supply Chain
  • Category Management
  • Point of Sales
  • Warehouse Management Systems
  • Business Analytics & Data Warehousing
  • Application Development and Maintenance
  • Process Improvement
  • Master Data Management
  • Analytical CRM and Customer Loyalty Solutions
  • Procurement Analytics

Our Retail Practice has extensive experience in servicing the IT needs of all major retail format types including grocery chains, discount stores, department stores, specialty retailers and Internet/Catalogue Stores. We are also expertise in Warehouse Management Solutions which help retailers improve their operational efficiencies and automate their processes. Our proven capabilities in Mainframe, Client/Server and Web technologies as well as leading packages in the ERP/SCM/CRM/BI space have delivered tremendous cost savings and time-to-market benefits to Leading Retailers.